William Hill Casino Reviews

3/21/2022by admin
OVERALL RATING:
Reliability:
Software & Games:
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William Hill Casino offers a 100% up to £150 first deposit bonus. The bonus has a 20x wagering requirement (deposit+bonus) but that only goes for slots and scratch cards; if you want to play roulette games, Casino Hold’em or Pai-Gow, the requirement is 80x; if you want to play baccarat, blackjack games (excluding Blackjack Switch and Pontoon. Presently, the casino operates in 175 countries, providing the players with a sophisticated online gaming platform to try and explore a wide variety of casino games, anywhere, anytime. William Hill Casino began its operations in the year 1934 and ever since then, the casino has been providing top-class services to its players with respect to. William Hill has long been a favourite of mine, having been taking my horse racing bets for longer than I care to reveal. In October 2008 William Hill applied their specialist knowledge and branched out into online casinos. The time to enter the William Hill Casino review is upon us. Let's see if they can keep up their trend of making me a winner.

William Hill, self-claimed ”Britain’s favorite bookmaker,” has been through several ups and downs throughout its history that spans almost a century (the company was founded in 1934).

Right now, though, things are looking up: in 2014, they reported net revenue of £1.6 billion (up 8% from the previous year) and operating profits of £372.2 million (up 11% from the previous year). Having been online since 1998, William Hill is now one of the biggest internet bookmakers in the U.K. with almost 3 million digital customers yearly and over 16,000 employees in three locations (UK, Ireland and Gibraltar). They’ve won plenty of industry awards, the latest of which being Sportsbook Operator of the Year at 2016 iGaming Awards.

WilliamHill.com is translated into 21 languages and the site gets plenty of traffic from all over Europe – in fact, one of their main markets besides the UK is Spain (they’re La Liga team Malaga’s main sponsor). The UK is clearly the biggest market for William Hill and responsible for around 82% of their revenue. According to Gambling Compliance, William Hill has the biggest market share in the UK online betting industry (15%, although Bet365.com comes close with 14% of the market).

You have to be ”everywhere” in order to become one of the biggest betting sites in the UK. William Hill achieves this partly by sponsoring the England and Scotland national teams, the FA Cup, World Darts Championship, ”the richest greyhound race in the world” at Wimbledon, and several other top-level competitions.

Players from the US, Germany, France and Turkey are prohibited.

Plenty of Ways to Fund Your Account

As you might expect from a gambling site that’s big on an international level, William Hill has a plethora of free deposit and withdrawal options: Visa, Mastercard, and Maestro credit and debit cards, e-wallets like Neteller and Skrill, online banking services, pre-paid cards, and vouchers. (I counted 40 payment options altogether.)

The deposit limit for most of the banking options is £10 while the withdrawal limit is £5. This might sound like a small detail, but many sites have a min. deposit limit of £10 and a min. withdrawal limit of £20 so it’s nice that the min. amount you can withdraw is smaller than the min. amount you can deposit.

Sportsbook

Considering all the information I ran into when doing research, I had high expectations for William Hill (especially the sportsbook section of the site).

At first sight, though, the betting interface looked surprisingly complicated. I’ve gotten used to filters on the left side of betting lines so it took me a while to find the tabs positioned above the betting lines.

The sportsbook lobby felt complicated but you’ll learn your way around it.

Soccer is a huge market for William Hill (as you might guess to be the case for a sportsbook that’s popular within United Kingdom and sponsors both England and Scotland national teams). They now offer betting lines on over 60,000 soccer games per year, so wherever you’re from, they’ve got you covered in all likelihood.

In-play betting has gotten increasingly popular in the sports betting market in general. William Hill has recognized the opportunity and in-play games now bring-in around half of their turnover.

William Hill has plenty of leagues and games covered from several countries. Still, I was surprised to find out that, for example, the Finnish hockey league (”SM-Liiga”) was missing even though it’s one of the most reputable hockey leagues in the world, and the same was true for ”Veikkausliiga,” the premier football league in Finland. William Hill has covered British sports extremely well (as one might expect) but I wouldn’t recommend this site to our Finnish visitors.

Problems with the Poker Client

You can only install William Hill Poker if you have a Windows computer. I have an iMac, so I had to use the instant-play version of the poker client – in other words, I played within the web browser.

Or at least tried to play.

Even though I have a 100mb internet connection, the experience was too laggy for my liking, and the graphics looked poor on my 27-inch Retina display. That was not all, though: the poker client froze the second I received my cards (I could only hear the software telling me to act but there was nothing I could do):

I have no idea what’s going on in this screenshot. It’s my turn – I can hear the game urging me to act – but there’s nothing I can do.

So What About the Casino?

I decided to go ahead and try the Vegas-styled games. I chose Wish Upon a Jackpot and pressed ”Play Now,” only to see the following notification:

William Hill Casino Reviews Las Vegas

A streak of bad luck and I haven’t even started playing yet!

I had now tried to play twice (first poker then casino games) and been unsuccessful both times. If I was a regular customer and not someone who’s out to write a William Hill review, I would have probably given up here. But there I was 15 minutes later, determined to finish this review with style.

So I went ahead and chose White King – after all, I’ve always liked lions. And…

… it finally worked!

It was a struggle but I got there. Here’s my reward: a majestic 0.50€ win.

The game loaded in a few seconds and there I was, ready to play. Instantly, they wanted me to allow pop-ups for williamhill.com – I wondered why, considering how nothing good ever comes out of pop-ups. The game seemed to function just fine, but I thought it could have something to do with the actual gameplay experience. Nope, it was just to bombard me with three advertisements before I even got a chance to spin the reel.

After getting rid of the ads, I was still unable to play. Apparently, the deposit went to my poker balance, so now I had to go to my account page and transfer the money to my casino balance. (By the way, I lost 0.05€ during the poker game for not acting after posting blinds – normally I’d leave that issue alone but since it’s such a small sum of money – however, for the purposes of writing this review, I thought it would be best to see how the customer service were going to react to this issue – more about that lower.)

Then I finally got to play for real. Here are some screenshots:

Got a straight when playing Jacks or Better.

The roulette game has nice graphics.

I won nothing throughout several spins on the Incredible Hulk.

I love the graphics in this Playtech-powered blackjack game.

The Spider-Man game was fun.

William Hill Casino offers a 100% up to £150 first deposit bonus. The bonus has a 20x wagering requirement (deposit+bonus) but that only goes for slots and scratch cards; if you want to play roulette games, Casino Hold’em or Pai-Gow, the requirement is 80x; if you want to play baccarat, blackjack games (excluding Blackjack Switch and Pontoon), craps, or video poker, the requirement is 100x.

For example, if you were to deposit £150 (for which you’d get a £150 bonus), you would have to place a total of £6000 worth of bets on slot machines or scratch cards in order to complete the bonus and be allowed to withdraw your winnings. This is one of the better bonuses in the online casino market considering the wagering requirements. The casino bonus is valid for 30 days after registering.

William Hill recently opened a Macau-styled online casino (before doing so they already had a “regular” online casino and a Vegas-styled casino). It’s certainly an interesting addition – you can experience Macau on your computer with games that are different from what we’re used to seeing online – oh, and they have live dealers and all.

The lobby of William Hill’s Macau-styled casino.

The live dealer casino has a min. betting limit of 3€ and max. betting limit of 10,000€.

Customer Support

Remember when I lost that 0.05€ in the poker game because the poker client froze on me and I unable to act after posting blinds? As mentioned, this was a good opportunity to test the quality of their customer service, so here I was, in the waiting line for their live chat support:

I waited almost exactly 03:25 minutes for the chat to start.

22 minutes later, I was still waiting for Kim the chat support agent to solve the case. Finally, Kim had done her check-up, and declared: ”As I have checked your account, there’s no broken games recorded.”

Well, I still had the screenshot you saw earlier in this article, so I instantly attached that to the chat as proof. 15 minutes later Kim tells me she’s still there and proceeds to disappear for another 5 minutes, until…

It took Kim 50 minutes to reach her verdict.

Kim solved the issue (or so I thought)! I would be happy with the outcome if it hadn’t taken 50 minutes. Oh, and the fact that the money never appeared on my account. I just didn’t have it in me to start a new chat conversation.

You can reach William Hill’s customer service via live chat, phone, e-mail and even Twitter, 24 hours a day, 7 days a week. As you can tell, being available in many ways means little if the actual customer service experience is bad – for example, many criticize Pinnacle Sports for only having e-mail support but I have no complaints because they do it so well.

Conclusion

WilliamHill.com is best-suited for U.K. sports bettors. I had a below average experience at William Hill’s casino and poker room, so I wouldn’t recommend anyone to sign-up just for those. This site has a long history of being a reliable gambling operator, and as one of the biggest online bookmakers in the U.K., they’re constantly under the public eye, so I’d feel safe betting money here.

Join Today at William Hill!

This review was made by: LegitGamblingSites.com Rating: 3.7 out of 5

Will Hill Casino Review

New customers only. Opt in required. 1 x per customer. Min buy in with £10. Casino tab only. Max £300 bonus. 40x wagering requirement. Max redeemable amount £2,000. Bonus expires 7 days from issue. Eligibility rules, game, location, payment method and currency restrictions, stake contributions and T&C apply 18+ begambleaware.org gamstop.co.uk Play Responsibly
  • Top providers power the games
  • A range of awesome promotions
  • Live dealer studios
  • Apps for gameplay on iOS & Android
Video Poker
Blackjack
Baccarat

As one of the biggest brands in the gambling industry, it will probably come as little surprise to hear that William Hill are about as good as it gets for online casino. Not only is their range of games, strong, but you get the added benefit of being able to access sports, poker, bingo and online casino, all under one roof. Let us start our William Hill casino review with its advantages and disadvantages as a gambling platform.

Pros & Cons of William Hill Casino

  • Pros
  • Trusted, well-known brand
  • Good mix of games across several platforms
  • Player-friendly welcome offers
  • Cons
  • Smaller volume of games than some
  • Can look a little dated

Design & Structure of the Online Casino

The casino is one of the better-looking sites that we have tested. Not only are you able to easily navigate between the games on offer, but the design is one that allows to easily jump from the game type and even promos, with just a couple of clicks.

William Hill hasn’t always been known for their work when it comes to design. They had a pretty terrible looking sportsbook for several years and were one of the last to update to the HTML 5 platform that so many are now on.

Luckily, the casino does not follow that design ethos, and even though it’s relatively simplistic, it looks good and more importantly, performs well in terms of usability.

How to Register at WH Casino?

As with most of the major online casinos, the registration process is relatively straightforward at William Hill. What we will add in at this point is that you are going to need to verify your account before you can play for real money. We talk more about this later in this section.

Here is a step by step guide on creating a new account with William Hill casino club:

  1. Click the “Join” button at the top of the page
  2. Enter your title, name, date of birth, email, mobile and address.
  3. Create a username and password for your account.
  4. Add a security question, set a daily deposit limit and if you have one, enter your William Hill promo code here.
  5. Your account will now be set up. You will then have to verify your account before you start to use it.

The account verification part is now mandatory for casinos that work under the UK Gambling Commission license. As soon as your account is ready, you will need to upload documents to confirm you are who you say you are.

These documents include the likes of the passport and driver’s license but can be extended to utility bills, ID cards, and other official documents. The process should take up to 24 hours, assuming there are no issues.

William Hill also offers a Live chat feature, so if you do have any issues, you can contact them around the clock to help.

William Hill Online Casino

Our William Hill Casino review continues with a thorough test of the features you will find once you open an account.

What Software Providers Power the Casino?

For a long time, William Hill was linked with PlayTech – the main software provider for the site. While this link is ongoing, they have expanded to include a wide range of game developers that are now each offering up their portion of games to choose from.

In true William Hill fashion, the list includes some of the biggest and best right now, including:

  • Blueprint
  • EGT
  • Evolution Gaming
  • IGT
  • Microgaming
  • NetEnt
  • Playtech
  • Red Tiger Gaming
  • Yggdrasil Gaming

What Casino Games Can I Play at William Hill Casino?

Even though the range of game providers is vast, the number of games that are on offer is not all that impressive. They have around 300 games to choose from, which is a decent amount, but by modern-day standards, it’s far from huge.

Slots make up for the majority of games on-site, and it’s here where most players are going to be spending the majority of their time. Even though the overall numbers are slightly lower than we might like, William Hill has taken a “quality over quantity” approach for their current line-up.

There were many highlights in the slots section, but for us, games such as Book of Kings, Wild West Wilds, Adventure Trail, Epic Ape, Gem Burst and Suicide Squad were particular favourites.As we move out of slots, our attention starts to look at the table games that are on offer. Roulette has the biggest range on the casino, and here you get to choose from over 30 different variants.

Within the other game line up, you will be able to access blackjack, casino hold’em, baccarat, 3 card brag, and a range of video poker games. It’s not the biggest table game section that we have seen, but it’s a pretty decent effort and one that will suit the vast majority of players.

The final section that we wanted to touch on this William Hill casino review was that of their jackpot games. This is where you find the majority of the branded slots – some of the best games at the casino.

Jackpot games included The Dark Knight, Batman Begins, Justice League, Gren Lantern, Superman, and several variations of these games. Jackpots often exceeded the £1million mark and games seemed to stack up pretty quickly in terms of jackpot amounts.

WH Casino Welcome Bonus

As part of the William Hill Casino promotions, new accounts to the operator are going to be able to get a bonus worth up to £300 in cash. This offer will be triggered on deposits of £10 or more and are a 100% match on anything that you deposit.

Once the bonus has hit your account you are then going to need to wager through the full amount 40 times. You have just 7 days to claim and then clear the bonus in full before it expires. You need to make sure that the bonus you claim is one you can clear in that timeframe. Otherwise, you will lose the bonus and any winnings from it.

Furthermore, you can track your William Hill new customer offer within your account. Thus, you can then see which games are going to contribute to clearing the offer. One of the areas that William Hill does well in is the clearance rate for games. It is better than most of the offers that we test.

18+ begambleaware.org Opt in required. New customers to Casino page only. Min Buy-in £10. Bonus value 100% of Buy In. Max. Bonus £300. 40x wagering. Max withdrawable £2,000. Bonus expires after 7 days. Stake contributions country, games, currency restrictions and terms apply.

William Hill Casino Reviews

William Hill Live Casino

The live dealer section is one of the newest additions to the online casino and has quickly grown to include a good range of games. One feature that we liked about these games was that you could see how many players are playing.

What Software Providers Power the Live Casino?

Like so many, William Hill has decided to utilise several software providers for their live casino, including Evolution Gaming, PlayTech and NetEnt. These are probably three of the biggest in this sector, and the quality is clear to see as a result.

We were impressed with the fact that they took a nice balance from each of the providers. This meant than games, even though are the same in terms of format, felt different bin both set up and execution.

What Live Dealer Casino Games Can I Play at William Hill casino?

The range of games is as good as you will find. They include roulette, blackjack, baccarat, casino hold’em, 3 card brag and several variations of each of these games.

Dealers for the games range, as well. This includes both male and female hosts as well as a range of different races. In terms of diversity, William Hill certainly tick the boxes here.

Live Casino Deposit bonus – Bet £10 Get £10

If you would rather take advantage of the live casino offer instead of the initial welcome bonus for casino, vegas, games or bingo, then you’re going to be able to claim a bonus with up to £10. This offer will be a 100% match on any deposit of £10 that you stake in the live dealer section.

To clear the bonus, you need to wager through the whole bonus amount 30 times within 72 hours. Fail to do so within that timeframe, your bonus and any winnings that come with it will be removed.

18+ begambleaware.org New customers only. Opt in required. 1x per customer. Min £10 stake. Selected Live Casino games only. Max £10 bonus, 30x wagering requirement. Bonus expires 72 hours from issue. Eligibility rules, games, location and currency restrictions and terms and conditions apply.

William Hill Games

William Hill Casino Reviews 2019

The games section takes a mix of some of the bigger casino games and condenses them into a more manageable set. Similarly, to the scratchcards section, you get a lot of branded titles, and they range from slots to a vast number of table games.

We enjoyed the fact that lots of these games were available to play as demo play. This is rare for UK-facing casinos, so it was a nice touch. We will state that you do need an account to access the demo play.

William Hill Vegas

William Hill Vegas is a little like the main casino but on steroids. Everything is a little more in your face, and a lot is going on, which is not too dissimilar to Vegas itself.

Here you are going to be able to access some of the casinos most exciting games. Many of these are jackpot games that you cannot access in the main casino. With it, you get daily jackpot drops that run every hour, every day and then the rollover jackpot that runs throughout the week.

William Hill Bingo

The bingo hall is yet another addition to this massive gambling site. Here you can enjoy a wide range of games including 36, 40, 50, 75, 80 and 90 ball bingo variants.

This section of the site is a really strong addition, actually, and they are becoming increasingly well known for their work within the bingo sector.

William Hill Mobile Casino

Our William Hill Casino analysis will not be extensive enough if we do not describe the mobile casino of the operator. You can download the William Hill Casino app on both iOS and Android devices. The process is one that is very simple and with it comes one of the better casino apps that we have tested.

We particularly liked that you can access all of the casino’s sections from the single app. You can even jump across to sports betting and bingo from the casino app as well.

In terms of design, the app is relatively good looking, although could argue it’s on the dated side of things. Functionality is good though, and it’s super easy to move about between each set of games, especially with the search function that works well.

It’s also worth noting that the William Hill casino sign up offer can be claimed via the app.

Security & Fairness of the Games

William Hill is fully licensed by the UK Gambling Commission. The UKGC is widely renowned as one of the most reputable commissions in the world, and they have some very strict rules that sites like William Hill would need to adhere to claim the license.

Game fairness is something that their game developers will need to work into the game catalogue. The UKGC tests each of them before they are allowed to go live on the site. Again, this ensures that they work in the manner that they are reported, and they are fair based on the UKGC guidelines for these games.

William Hill Affiliates

The affiliate section for William Hill is one of the biggest in the industry. It allows people to earn money for referring players to sign up with William Hill.

Commission rates will usually vary based on the number of players that you send. Overall the William Hill affiliate program offers a ballpark figure, so you can expect to get 30% of the revenue share of each player with play within the casino.

Payment Methods

At William Hill, you are going to be able to access a wide range of banking options once you are signed up. What we liked is that deposits were as low as £5 or £10 per transaction with some methods, meaning it’s accessible for most.

Here is a full list of banking methods at William Hill:

Paymenth MethodDeposit MinimumDeposit MaximumTime for DepositMinimum WithdrawalWithdrawal MaximumTime for Withdrawal
Visa£5£99 000Instant£5£33 0003-5 days
Bank Wire Transfer£25£100 0003-5 days£25£100 0005-10 days
Neteller£10£25 000Instant£5£10 00024 hours
Skrill£10£80 000Instant£5£80 00024 hours
Trustly£10£10 000Instant£25£100 0005-10 days
Paysafe Card£10£200Instant£25£99 0005-10 days
EcoPayz£10£8 400Instant£5£99 00024 hours
MasterCard£5£99 000Instant£5£99 0003-5 days
WebMoney£10£10 000Instant£25£10 0002-4 days
Yandex Money£10£10 000Instant£25£10 0005-10 days
PayPal£10£5500Instant£10£550024 hours
Fast Bank Transfer£10£10 000Instant£25£100 0005-10 days
Cheque£25£100 00010 days£25£100 0005-10 days
Entropay£5£99 000Instant£5£50 0003-5 days
Sofort£10£10 000Instant£25£100 0005-10 days
Maestro£5£99 000Instant£5£99 0003-5 days
Qiwi£10£10 000Instant£5£10 0005-10 days
EPS£5£10 000Instant£25£10 0005-10 days
iDeal£10£10 000Instant£25£100 0005-10 days
AstroPay£10£10 000Instant£5£99 0005-10 days
Instadebit£10£10 000Instant£5£100 0005-10 days
Euteller£10£10 000Instant£25£100 0005-10 days
Diners Club£5£99 000Instant£5£99 0003-5 days
Todito Cash£10£10 000Instant£5£99 0005-10 days
Neosurf€10€12 000Instant€30€120 0005-10 days
Safetypay£10£10 000Instant£25£100 0005-10 days

FAQs

There are no William Hill casino promo codes currently running for the William Hill casino. You will not need one to claim any of the offers on this page.

The only way to refer a friend to William Hill and make money from it would be to sign up to their affiliate program and then have them click your unique tracking link.

Right now, there is no William Hill Casino no deposit bonus.

Does William Hill Casino offer bingo and other services?

Yes, the William Hill brand offers a wide range of services, including bingo, sports betting and live casino.

Can I collect my winnings from William Hill betting shops?

Yes, you can link your account and both deposit and withdraw directly from the betting shop. Please note that some shops may limit the amount you can withdraw in a single transaction.

You can choose from over 300 games that are spread out across the casino platform.

Casino Details

William Hill has been about since 1934 and, as a result, is one of the oldest gambling companies in the world. They are still based out of London, England, and have over 16,000 employees working them worldwide.

The company has strong ties with PlayTech, who bought a 29% in William Hill. They still have over 2,300 betting shops across the UK, making them one of the biggest high street bookmakers in the country.

William Hill Casino Review

Hill

Customer Support & Contacts

To get in touch with William Hill, you have several options at your disposal. These include live chat, email, and even a telephone number. You can also get in touch via their social media support system on Twitter, using the handle @WilliamHill.

  • Contact form
  • Email Support: customerhelp@williamhill.co.uk
  • Phone Number: 0870 518 1715
  • Twitter: @WilliamHill

If you could be comfortable in solving issues through reading, you can opt for this by following the FAQs.

Verdict & Casino Rating

Overall, William Hill can put together an impressive package in terms of casino games and features. With over 300 games to choose from, the catalogue is hefty, but not overwhelming.

What our William Hill overview has shown is that they can offer an excellent range of new and existing player promotions. Their low deposit limits of just £5/£10 per transaction mean that players of all bankrolls will have access to one of the better online casinos that we have tested.

William Hill Casino Rating: 9.1/10

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